Episode 7: Mastering Radical Candor: Building a Trusting Workplace Culture

With Kim Scott

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Key Takeaways

This week's episode features an enlightening conversation with Kim Scott, author of "Radical Candor" and "Just Work". We dive into the essence of candid communication and battling bias in the workplace. Here are the key takeaways: 

  1. Work-Life Synergy: Work and life are interwoven, each enriching the other. A harmonious blend leads to personal and professional fulfillment.

  2. Radical Candor Unveiled: Radical Candor is the magic ingredient for open and honest communication. Care personally and challenge directly for strong relationships at work and in life.

  3. Feedback Philosophy: In feedback, aim to provide more praise than criticism. Praise fuels motivation, while constructive feedback fuels growth.

  4. Bias Acknowledgment: Recognize your biases and prejudices. Awareness is the first step to eliminating them from your workplace.

  5. Public Corrections: Addressing bias publicly is uncomfortable but necessary. It establishes a shared norm for addressing these issues and promotes change.

  6. Shared Vocabulary: Develop a common language to discuss bias and discrimination. A shared vocabulary paves the way for open and honest conversations.

  7. Compassion & Commitment: Create a workplace where compassion and a shared commitment to bias elimination are the norm.

  8. Feedback Desire: Cultivate a culture where employees actively seek feedback, understanding its value for personal and professional growth.

  9. The Power of Storytelling: Share stories of bias recognition and overcoming. Stories build empathy and drive home the importance of change.

  10. Embrace Critical Feedback: View critical feedback as a precious resource. It's the key to personal and organizational improvement.


Guest Bio

Kim Scott is the author of Just Work and Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google.

Additional Resources

Website Just Work Together | Website Radical Candor | LinkedIn | Facebook | X (Twitter)

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Episode 8: Bringing a new perspective to Workplace Culture: The Power of the Right Leader at the Right Time

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Episode 6: Shattering Norms: Trailblazing Women Leaders Reshaping the Landscape of Business for Social Impact